Zenvoy Guides

A selection of helpful tips & tools for users!

Introduction Basics


Zenvoy is designed to intelligently introduce you to colleagues who share mutually beneficial values. Each introduction is a 1-on-1 opportunity to share your professional experience, knowledge and business prospects. Zenvoy networking requires no searching, connecting or mass emailing. The ONLY WAY a new introduction is made is via our introduction engine. We ensure that each new introduction fulfills your carefully predetermined criteria as well as any long-term networking trends. Let’s dive in a bit deeper...

Step 1: Receiving Introductions


First things first: You control how often you receive a new introduction. We offer three different introduction frequency schedules, i.e., monthly, bimonthly and weekly, in an effort to accommodate different member availability.

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By opting in: It is expected that you will follow-up with each new introduction. Following up might be as simple as sending an exploratory email, setting up a phone call, or maybe meeting face-to-face.

How do I get matched with other members?

We do our best to match you with colleagues who share mutually beneficial values. Our algorithm utilizes four primary metrics when assigning a new introduction that include:

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Age & Experience: We assign each member a Peer Experience Value (PEV). This criteria helps match similarly experienced individuals within the community.

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Skills & Services: We introduce members based on their levels of professional compatibility. This criteria aligns the community’s needs and wants equitably.

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Scope & Distance: We introduce members based on their geographical location. This criteria helps focus introductions around regional needs and wants.

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Community Questions: We introduce members based on their answers to onboarding questions created by different networking communities. This criteria sets the networking tone desired by your community admin.

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Helpful reminder: You can edit any of your personal settings or networking criteria by using the Profile & Networking pop-up.

How will I know when I receive a new introduction?

New introductions are typically issued on Tuesdays at 10 a.m. local time. Once you receive an introduction it will be made available via email and on your community’s networking platform. Visit your Intros tab to view any new or outstanding introductions.

Step 2: Following up & Meeting


Once you receive an introduction it’s your turn to reach out and get the ball rolling. We try to provide you with as much information about your match as possible. Here are some of the typical ways you can learn more about your introductions:

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Areas of Expertise: With each introduction we try to provide you with 3-5 different competency tags. These tags usually highlight your introduction’s primary skillsets and their different industry involvements.

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Personal & Company Bio: We also give you an abridged version of their bio and company information. If you need more detail, we recommend visiting their LinkedIn® account.

Making Contact?

We encourage you to reach out and introduce yourself to every introduction. A quick email will do the trick! This includes, on rare occasions, being introduced to colleagues you may already know, are competitors with or seemingly have no interest in meeting. It’s just polite to follow-up. Who knows, maybe there’s an opportunity you’ve overlooked?

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Don’t be shy: Remember, everyone in our community opted in and wants to meet you; why not be the first to reach out and introduce yourself? Here’s a helpful article on meeting new people!

We provide you direct contact information for each new introduction. By viewing your introduction’s profile you will see a Contact button below their skills and services tags. Select this dropdown to view their preferred contact methods.

Step 3: Feedback & Notes


Our algorithms try their best to match you with valuable peers, but from time to time it may be necessary to alter your matching criteria. A fantastic way to enable these small corrections is by providing feedback following each of your introductions.

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Helpful reminder: Submitting feedback is completely confidential. Your answers will never be made publicly available. Learn more here.

Submitting Feedback

Feedback is one of our most important means for better understanding what types of colleagues you enjoy meeting. To submit feedback, find the Feedback & Notes tab on your introductions profile. There you may tell our system if an introduction was a good or bad fit professionally.

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A quick heads up: If you rate an introduction as a negative (thumbs down) experience, you will be asked to explain why in more detail. We use this information to improve your future introductions.

Feedback is also an opportunity to demonstrate your engagement with the community. Each time you review your introductions, it positively affects your engagement score giving you access to higher quality introductions.

Reporting Abuse

All introductions made via our system are governed by our code of conduct. If you suspect or experience any abuse/improper behavior by a fellow colleague, we ask you to notify us immediately using the report abuse option in the feedback section.

Notes

We encourage you to use the notes section of the feedback form to jot down any important information about your encounter. These notes can be immensely helpful when we occasionally remind you to reach out to old colleagues!